FAQ
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited shipping options (2–3 business days) are available at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $75 within the US.
Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to track your package directly on our website or the carrier's site.
Do you ship internationally?
Yes, we ship to select international destinations. International shipping times and rates vary by location and will be calculated at checkout.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
How do I start a return or exchange?
Visit our Contact page to initiate a return or exchange. Our team will guide you through the process.
Are return shipping costs covered?
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Sizing
How do I find my size?
Check out our Sizing Chart for detailed measurements. If you're between sizes, we recommend sizing up for a more comfortable fit.
What if the item doesn't fit?
No worries! You can exchange it for a different size within 30 days of delivery. See our return policy above for details.
Payments
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay.
Is my payment information secure?
Yes. All transactions are encrypted and processed securely. We never store your full payment details.
Can I use a discount code?
Yes! Enter your discount code at checkout in the "Discount" field. Only one discount code can be applied per order.
Products
Are your products true to size?
Most of our products run true to size. We recommend checking the product description and our Sizing Chart for specific fit notes.
How do I care for my items?
Care instructions are included on the label of each item. When in doubt, we recommend washing in cold water and air drying to preserve the quality.
Still Have Questions?
We're here to help! Contact our support team and we'll get back to you within 1–2 business days.