Shipping Policy
Shipping Policy
Thank you for shopping with Vennix! We want to make sure your order arrives quickly and safely. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–4 business days | Calculated at checkout |
| Overnight Shipping | 1–2 business days | Calculated at checkout |
International Shipping
We currently ship to select international destinations including Canada and the EU. International shipping rates and delivery times are calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through our carrier's website.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@vennixstore.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out to our support team.